Comments on: RT: Request Tracker installation CentOS 4 http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/ Technology, Life and other stuff that come along... Tue, 6 Jan 2009 10:34:03 +0000 http://wordpress.org/?v=2.0.7 by: Time Management for System Administrators: Nirlog.com http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-58 Mon, 27 Feb 2006 15:54:37 +0000 http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-58 [...] Request Tracker: A ticketing system which enables to efficiently manage problems, tasks, issues, and requests submitted by users. RT is an online ticketing system tightly integrated with email. I’ve written a supplement to the RedHat installation guide in my article RT: Request Tracker installation Centos 4. Currently our software department is testing this system within our office. [...] […] Request Tracker: A ticketing system which enables to efficiently manage problems, tasks, issues, and requests submitted by users. RT is an online ticketing system tightly integrated with email. I’ve written a supplement to the RedHat installation guide in my article RT: Request Tracker installation Centos 4. Currently our software department is testing this system within our office. […]

]]> by: Niranjan Kunwar http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-46 Sat, 18 Feb 2006 11:18:03 +0000 http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-46 Exactly, I heard about this system before but we've decided to evaluate it now because Tomas Limoncelli suggests it. I'm currently trying everything he suggests :). Just started testing it and I'll let you know how our evaluation goes. Exactly, I heard about this system before but we’ve decided to evaluate it now because Tomas Limoncelli suggests it. I’m currently trying everything he suggests :) . Just started testing it and I’ll let you know how our evaluation goes.

]]> by: neteng http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-42 Fri, 17 Feb 2006 20:16:50 +0000 http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-42 Funny you mention this Niranjan! This is the system recommended by Thomas Limoncelli in his time management book. Let me know how it works out for you! Funny you mention this Niranjan! This is the system recommended by Thomas Limoncelli in his time management book. Let me know how it works out for you!

]]> by: Niranjan Kunwar http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-40 Fri, 17 Feb 2006 09:25:08 +0000 http://nirlog.com/2006/02/17/rt-request-tracker-installation-centos-4/#comment-40 <b>UPDATE</b> If you want to install the packaged version of RT for Cent OS and RHEL you can get them here: http://www.centos.org/modules/news/article.php?storyid=114 I haven't tried them myself but I think they should work. If anyone has tried pls let me know. It was packaged for CentOS 4 and it's available at: http://campus.fct.unl.pt/paulomatos/rt/repository/3.4.x/. If you like it, just get repository file rt-3.4.x.repo and copy it to /etc/yum.repos.d/ and install. UPDATE
If you want to install the packaged version of RT for Cent OS and RHEL you can get them here:

http://www.centos.org/modules/news/article.php?storyid=114

I haven’t tried them myself but I think they should work. If anyone has tried pls let me know.

It was packaged for CentOS 4 and it’s available at:
http://campus.fct.unl.pt/paulomatos/rt/repository/3.4.x/.

If you like it, just get repository file rt-3.4.x.repo and copy it to /etc/yum.repos.d/ and install.

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